Frequently Asked Questions
Find answers to common questions about our services, pricing, and how Hero Helpers can make your move stress-free.
Hiring professional movers ensures a smooth and efficient moving process, saving you time and reducing stress. With expert handling, proper equipment, and extensive experience, professional movers protect your belongings from damage and make the entire transition much easier.
It is recommended to start the process for your mover as soon as possible. The earlier you contact us the more available times there will be for the date that you would like to schedule it for. A good rule of thumb is to schedule at least 2 weeks before your moving date.
There is no set best time to move, the best time to move is when your family decides to move. The summer and the end of each month is busier than other times of the year as well as the end of year holidays.
Choosing Hero Helpers means entrusting your move to a team with unparalleled dedication and experience. Our background in serving the country and working as a full-time firefighter has instilled in us the values of discipline, reliability, and meticulous attention to detail. We strive to utilize the skills and lessons learned as military veterans to provide you with the best moving experience possible, ensuring a smooth, efficient, and stress-free transition.
Give yourself a good amount of time to start packing beforehand. Decide the room you will start with the order that you will be packing your home. Pack the items that you use the least first. Save the essentials for last.
You will receive a phone call the day before confirming the time as well as the day of before arrival so you know when the crew is on the way and will remain in contact with you if anything happens that would make the crew a few minutes late.